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Referrals and Assessments

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Referrals and Assessments

At Banstead Care Home, we are committed to providing personalized care tailored to the unique needs of each individual. Our comprehensive referrals and assessments process ensures that every resident receives the appropriate support to enhance their well-being.

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Our Approach

Finding the Right Support

At Banstead Care Home, we are dedicated to helping individuals, families, and professionals find the most suitable care and support services. We understand that navigating this process can be challenging and often stressful, so we work diligently to ease concerns and provide reassurance every step of the way.
Our referral, assessment, and placement process is designed to be thorough and comprehensive. This approach allows us to gain a deep understanding of each individual’s needs, preferences, and circumstances. By doing so, we ensure that the care and support we provide are tailored to meet their unique and current requirements, fostering comfort, confidence, and well-being.

We believe that everyone deserves a place they can call home, and at Banstead Care Home, we strive to create a warm and welcoming atmosphere that feels just like that. Whether through structured programs or casual interactions, our goal is to enrich the lives of our residents, promoting both personal growth and community involvement.

Come and discover the supportive and caring environment at Banstead Care Home, where compassion meets professionalism in a beautiful setting.

Empowering Individuals in Their Care

At Banstead Care Home, our philosophy is centered on placing individuals at the heart of their care. Throughout the assessment process, we prioritize their well-being and ensure their voices are heard. Assessments are a collaborative, two-way process, allowing potential residents to evaluate the suitability of our care and accommodation while we assess our ability to meet their unique needs effectively.

We are committed to providing individuals and their support networks with clear, comprehensive information about our services. From the outset, we actively seek feedback, encourage informed decision-making, and incorporate their preferences and wishes into every aspect of their care plan. Our goal is to create a supportive partnership that empowers individuals to take an active role in shaping their care journey.

Our Approach to Referrals and Assessments

The Referral Process

Initial Contact

We encourage families, healthcare professionals, and potential residents to reach out to us directly. Our knowledgeable team is available to discuss our services, answer questions, and guide you through the initial steps.

Comprehensive Needs Assessment

Upon receiving an inquiry, we conduct a thorough assessment to understand the individual’s specific requirements. This involves gathering detailed information about their health, personal preferences, and any other pertinent details to ensure we can provide the best possible care.

Personalized Care Planning

Based on the assessment, our team collaborates with the individual and their support network to develop a customized care plan. This plan outlines the services and support mechanisms that will be put in place to meet the resident’s needs and promote their independence.

Ongoing Evaluation and Support

We believe in continuous improvement and regularly review each resident’s care plan to adapt to any changes in their circumstances. Our goal is to ensure that our residents always receive the highest standard of care.

At Banstead Care Home, we prioritize the involvement of residents and their families in every step of the process. We strive to create a supportive and inclusive environment where individuals feel valued and empowered.

For more information or to begin the referral process, please contact us at info@bansteadcarehome.co.uk or call +44 776 929 2216.

Our Assessment Process

At Banstead Care Home, our dedicated and experienced Assessment Team oversees a comprehensive, needs-based assessment process. The Lead Assessor and Service Manager work together to conduct a thorough evaluation, focusing on compatibility, individual needs, and any potential risks. Whenever appropriate, the process involves input from the individual being referred, their support teams, professionals, and families to ensure a holistic understanding of their situation.

We strive to make the assessment process as meaningful and comfortable as possible for everyone involved.

Once the assessment is complete, our Assessments and Operations Team will determine whether a placement can be offered. If a placement is available, our Business Development Team will coordinate the offer and provide support through the next steps.

In cases where we cannot offer a placement, we will ensure that the referrer receives a clear explanation of the reasons why we are unable to meet the individual’s needs at that time.

Next Step

Proposal and Funding

After completing the assessment, if we are confident that we can meet the individual’s needs, we will prepare and submit a detailed proposal to their Health and Social Care Team. This proposal outlines the levels of support we will provide, the methods of delivery, any required multi-disciplinary input from our internal team, a written assessment, and a comprehensive cost breakdown.

Once the proposal is submitted, the Commissioning Team and the Social Worker or Care Manager will review and decide whether the placement can be approved and funded. We maintain regular communication with everyone involved during this period to keep them informed.

Once funding is agreed upon, we plan the transition into the new home and support environment. Our priority is to make this process as smooth and stress-free as possible, ensuring a positive and successful placement for the individual.